> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jitra.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding Grace Period and Suspension

> Grace-period and suspension behavior depends on the subscription and payment state shown for the Organization; the current UI does not publish a fixed duration on this page.

Grace-period and suspension behavior depends on the subscription and payment state shown for the Organization; the current UI does not publish a fixed duration on this page.

## What to Check

* Check Plan status on Billing Overview.
* Review invoice Status and Due Date.
* Update Billing Email and payment details.
* Resolve overdue payments through the available action.
* Contact Jitra support for the exact account timeline.

## Current Jitra Workflow

Do not rely on an assumed number of grace days. Use the live Billing and Invoices status as the authoritative account state.

<Frame>
  <img src="https://mintcdn.com/jitra/3yDOW2ZY-cK3xWum/images/knowledge-base/administration/02-billing-overview.png?fit=max&auto=format&n=3yDOW2ZY-cK3xWum&q=85&s=73a056db3f42c0e9c9e492a0e197ea8c" alt="Understanding Grace Period and Suspension screen on Jitra staging" width="1280" height="720" data-path="images/knowledge-base/administration/02-billing-overview.png" />
</Frame>

## Reviewing the Result

Confirm the saved or displayed information matches the intended Object, users, period, and Organization workflow.

## If the Issue Continues

Review required fields, access permissions, available data, and Organization limits. Contact an Organization administrator or Jitra support when the required control is unavailable.