> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jitra.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Deactivating or Removing Users

> Deactivate access when a user should temporarily or permanently stop using the Organization, and delete only when removal is appropriate.

Deactivate access when a user should temporarily or permanently stop using the Organization, and delete only when removal is appropriate.

## What to Check

* Confirm the correct user and business approval.
* Review Roles and resource assignments.
* Use Deactivate when access may need to be restored.
* Use Delete only when available and retention requirements permit it.
* Superadmin protections can disable these actions.

## Current Jitra Workflow

Open the user action menu. Jitra can disable Deactivate or Delete for protected accounts such as the active superadmin.

<Frame>
  <img src="https://mintcdn.com/jitra/3yDOW2ZY-cK3xWum/images/knowledge-base/administration/09-users-list.png?fit=max&auto=format&n=3yDOW2ZY-cK3xWum&q=85&s=282fa745f66d92df2bd8faa399e4ea15" alt="Deactivating or Removing Users screen on Jitra staging" width="1280" height="720" data-path="images/knowledge-base/administration/09-users-list.png" />
</Frame>

## Reviewing the Result

Confirm the saved or displayed information matches the intended Object, users, period, and Organization workflow.

## If the Issue Continues

Review required fields, access permissions, available data, and Organization limits. Contact an Organization administrator or Jitra support when the required control is unavailable.