> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jitra.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Configuring Queclink Devices

> Configure a Queclink GPS Device using Manage Tool and Track Air Interface settings to send data to Jitra.

Queclink devices connect through the Track Air Interface listener in Jitra. Configuration normally uses the model-compatible Queclink Manage Tool; command names and available fields vary by product family.

## Recommended Configuration

<Frame caption="Illustrative Jitra profile. Confirm the actual fields in the Manage Tool or manual for your Queclink model.">
  <img src="https://mintcdn.com/jitra/nQPosr6jtQj_GLZW/images/gps-device-setup/queclink-jitra-profile.png?fit=max&auto=format&n=nQPosr6jtQj_GLZW&q=85&s=a2a60b9d02615740d3a2b21ad7f02677" alt="Recommended Queclink configuration profile for Jitra" width="1400" height="1400" data-path="images/gps-device-setup/queclink-jitra-profile.png" />
</Frame>

| Setting | Value |
| - | - |
| Primary backend | `gw.jitra.app` |
| Port | `24120` |
| Connection | TCP long connection |
| Data format | ASCII |
| Server ACK | Enabled |
| Time zone | UTC / GMT+0 |
| Moving / stopped interval | 30 / 300 seconds |
| Device ID | IMEI |

## Configure with Manage Tool

<Steps>
  <Step title="Load the model profile">
    Connect the device and open the Manage Tool version intended for the exact model. Read the existing parameters before changing them.
  </Step>

  <Step title="Configure the network">
    Enter the SIM APN, username, and password as supplied by the mobile operator.
  </Step>

  <Step title="Configure the backend">
    Set the primary server to `gw.jitra.app` and port to `24120`. Select **TCP long connection**, **ASCII**, and enable **Server ACK**.
  </Step>

  <Step title="Configure reporting and time">
    Set the device to UTC / GMT+0. Use 30 seconds while moving and 300 seconds while stopped as a balanced starting profile.
  </Step>

  <Step title="Save and read back">
    Write the parameters, restart the tracker, and read them back to verify the active profile.
  </Step>
</Steps>

<Warning>
  Jitra expects Queclink Track Air Interface data in ASCII format. Do not select HEX output. A short connection or disabled acknowledgement can also cause unstable reporting on models designed for a persistent backend session.
</Warning>

## Verify in Jitra

Create the Object in **Settings > Objects > New**, select the exact Queclink model, and enter its IMEI. Confirm recent data on **Tracking** and check that buffered records arrive after reconnection.

## Official References

* [Queclink Resource and Document Center](https://www.queclink.com/personal-center)
* [Queclink product catalog and Manage Tool overview](https://www.queclink.com/wp-content/uploads/2026/02/2026-catalog.pdf)

<Note>
  Some model manuals and Manage Tool downloads require a Queclink Resource Center account. Use the document version that matches the device model and firmware.
</Note>


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