> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jitra.app/llms.txt
> Use this file to discover all available pages before exploring further.

# History Data Is Missing

> History can only display data received and retained for the selected Object and Period.

History can only display data received and retained for the selected Object and Period.

## What to Check

* Confirm Object and Period.
* Check the last device connection.
* Review Storage Retention.
* Verify valid positions were received.
* Check Tracking Accuracy filtering and timestamps.

## Current Jitra Workflow

Load a smaller known period, compare Trips and Events, and use Show Raw Points when a Trip exists.

<Frame>
  <img src="https://mintcdn.com/jitra/3yDOW2ZY-cK3xWum/images/knowledge-base/history/04-history-period.png?fit=max&auto=format&n=3yDOW2ZY-cK3xWum&q=85&s=48576ed04f9e68f636cf475b73201be6" alt="History Data Is Missing screen on Jitra staging" width="1280" height="720" data-path="images/knowledge-base/history/04-history-period.png" />
</Frame>

## Reviewing the Result

Confirm the saved or displayed information matches the intended Object, users, period, and Organization workflow.

## If the Issue Continues

Review required fields, access permissions, available data, and Organization limits. Contact an Organization administrator or Jitra support when the required control is unavailable.