> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jitra.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Object Shows as Offline

> Offline means Jitra has not received a recent connection or position that satisfies the current status rules.

Offline means Jitra has not received a recent connection or position that satisfies the current status rules.

## What to Check

* Read the last connection age.
* Check device power and network.
* Confirm the correct Object and Device ID.
* Review the configured reporting interval.
* Check whether weak data is being rejected.

## Current Jitra Workflow

Use Tracking details and History to find the last received data, then troubleshoot the device connection from that timestamp.

<Frame>
  <img src="https://mintcdn.com/jitra/3yDOW2ZY-cK3xWum/images/knowledge-base/tracking/12-offline-status-filter.png?fit=max&auto=format&n=3yDOW2ZY-cK3xWum&q=85&s=6db14df56c807245e207a06872c6b7cf" alt="Object Shows as Offline screen on Jitra staging" width="1280" height="720" data-path="images/knowledge-base/tracking/12-offline-status-filter.png" />
</Frame>

## Reviewing the Result

Confirm the saved or displayed information matches the intended Object, users, period, and Organization workflow.

## If the Issue Continues

Review required fields, access permissions, available data, and Organization limits. Contact an Organization administrator or Jitra support when the required control is unavailable.