What’s new
Pay invoices directly in Jitra
On Jitra Web and Mobile, choose an available payment method and follow its instructions without having to select a payment gateway.- Payment methods: Virtual Account, QRIS, or card, depending on the channels enabled for your Organization.
- Payment instructions: view the Virtual Account number, expiry time, or card verification steps provided for your transaction.
- Resume pending payments: reopen the payment flow to continue an unfinished transaction. When changing methods, Jitra checks the previous transaction’s status to help prevent duplicate charges.
- Verified payment status: an invoice becomes Paid only after the system verifies the payment, not simply when you return from the bank’s verification page.
Auto Payment for subscription renewals
Eligible Organizations can enable Auto Payment with explicit consent to renew subscriptions using a card on Jitra Web and Mobile. You can replace the registered card or turn Auto Payment off. Where supported, you can also use a saved card for a one-time invoice payment by entering the CVV again and completing bank verification if requested.Available payment methods and Auto Payment depend on enabled channels and payment-provider approval. Auto Payment supports cards, not automatic Virtual Account or QRIS debits. A one-time card payment does not enable Auto Payment or replace its registered card. Enrolling in Auto Payment does not automatically settle outstanding invoices.
Billing email notifications
Billing emails cover renewal reminders, invoices, payment confirmations, subscription status changes, and relevant payment recovery notices. These messages use your Organization’s billing email address.Event Histories on Jitra Web
Review past events in Event Histories and resend notifications for eligible events from the history page.Improvements
Jitra Mobile
- Forgot Password: request a password reset, verify the email OTP, and set a new password within the app.
- First-time experience: refreshed Splash and Welcome screens. The notification permission prompt appears after sign-in rather than on the opening screen.
- GPS Object registration: get help selecting a model, identifying the Device ID, copying the Server Address and Port, and opening the setup guide. Waiting for GPS Connection explains the connection state until Jitra receives a valid location.
Tracking and sharing
- Jitra Web Tracking: improved Object name search and list synchronization so Objects remain available in the menu and pagination after resynchronization.
- Jitra Public: public links are easier to use in mobile browsers, including the layout and invalid-link screen.
- Web and Mobile sharing: clearer confirmation text for revoking or deleting shares and canceling invitations.
Fixes
- Resending a Mobile OTP clears the previous digits. A registration OTP that has already been used cannot generate another activation token.
- Invoice PDF download buttons appear only when the document is ready.
- Expired payment links no longer show an incorrect success confirmation.
- Balance Due accounts for Organization balance already applied to an invoice.
- Improved handling of payment-method changes, pending payments, and payment status after bank card verification.
- Improved pagination, scrolling, loading, and error states in Event Histories across screen sizes.
