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History can only display data received and retained for the selected Object and Period.

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What to Check

  • Confirm Object and Period.
  • Check the last device connection.
  • Review Storage Retention.
  • Verify valid positions were received.
  • Check Tracking Accuracy filtering and timestamps.

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Current Jitra Workflow

Load a smaller known period, compare Trips and Events, and use Show Raw Points when a Trip exists.
History Data Is Missing screen on Jitra staging

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Reviewing the Result

Confirm the saved or displayed information matches the intended Object, users, period, and Organization workflow.

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If the Issue Continues

Review required fields, access permissions, available data, and Organization limits. Contact an Organization administrator or Jitra support when the required control is unavailable.