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A stationary map marker can be caused by no new positions, movement thresholds, filtering, or Follow not being enabled.

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What to Check

  • Check the last update time and connection status.
  • Confirm the Object is selected and not filtered out.
  • Use Follow when the map should move with the Object.
  • Review Minimum Speed to Detect Movement and Minimum Distance Between Points.
  • Check History for new raw points.

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Current Jitra Workflow

Open Object Details on Tracking and compare live information with History before changing thresholds.
Object Is Not Moving on the Map screen on Jitra staging

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Reviewing the Result

Confirm the saved or displayed information matches the intended Object, users, period, and Organization workflow.

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If the Issue Continues

Review required fields, access permissions, available data, and Organization limits. Contact an Organization administrator or Jitra support when the required control is unavailable.