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API authentication proves that a request comes from an authorized client; use the authentication scheme specified by the current Jitra API Reference.

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What to Check

  • Use only the issued API Key for that client.
  • Send it using the header or scheme documented for the endpoint.
  • Never include the key in a public URL or log.
  • Rotate and revoke credentials when exposure is suspected.
  • Treat 401 and 403 as different authentication or authorization failures.

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Current Jitra Workflow

The API Keys page creates credentials; it does not show or change the authentication contract for individual endpoints.
Understanding API Authentication screen on Jitra staging

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Reviewing the Result

Confirm the saved or displayed information matches the intended Object, users, period, and Organization workflow.

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If the Issue Continues

Review required fields, access permissions, available data, and Organization limits. Contact an Organization administrator or Jitra support when the required control is unavailable.