Skip to main content
Webhook failures can occur before delivery, during the HTTP request, or while the receiving system processes the payload.

​
What to Check

  • Confirm the Event was created.
  • Verify Notification webhook is enabled.
  • Check quota and per-Object status in Resource Usage.
  • Verify endpoint availability, TLS, authentication, and response status.
  • Check receiver logs without recording secrets.
  • Avoid uncontrolled retry loops.

​
Current Jitra Workflow

Use Event Notifications to confirm the source rule worked, then separate a delivery problem from an Event-trigger problem.
Troubleshooting Webhooks screen on Jitra staging

​
Reviewing the Result

Confirm the saved or displayed information matches the intended Object, users, period, and Organization workflow.

​
If the Issue Continues

Review required fields, access permissions, available data, and Organization limits. Contact an Organization administrator or Jitra support when the required control is unavailable.