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A downgrade reduces capacity and must not place current usage above the selected plan or quota.

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What to Check

  • Compare Object In Use with the new quota.
  • Review storage-retention impact on older History.
  • Check Integration and Fleet dependencies.
  • Review effective date and charges before confirmation.
  • Export or retain required data according to policy.

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Current Jitra Workflow

The dialog shows current quota and Objects in use. Jitra may prevent a change that is incompatible with current usage.
Downgrading Your Subscription screen on Jitra staging

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Reviewing the Result

Confirm the saved or displayed information matches the intended Object, users, period, and Organization workflow.

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If the Issue Continues

Review required fields, access permissions, available data, and Organization limits. Contact an Organization administrator or Jitra support when the required control is unavailable.