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Deactivate access when a user should temporarily or permanently stop using the Organization, and delete only when removal is appropriate.

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What to Check

  • Confirm the correct user and business approval.
  • Review Roles and resource assignments.
  • Use Deactivate when access may need to be restored.
  • Use Delete only when available and retention requirements permit it.
  • Superadmin protections can disable these actions.

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Current Jitra Workflow

Open the user action menu. Jitra can disable Deactivate or Delete for protected accounts such as the active superadmin.
Deactivating or Removing Users screen on Jitra staging

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Reviewing the Result

Confirm the saved or displayed information matches the intended Object, users, period, and Organization workflow.

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If the Issue Continues

Review required fields, access permissions, available data, and Organization limits. Contact an Organization administrator or Jitra support when the required control is unavailable.