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Effective user access combines Role permissions with explicit resource assignments.

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What to Check

  • Assign the correct Role.
  • Use Assign Objects, Assign Geofences, Assign Sites, and Assign Routes.
  • Review assignment counts in the Users table.
  • Test with the affected user when access changes.

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Current Jitra Workflow

Open the user’s action menu and select Assign, then choose the resource type. Role changes are handled through Edit.
Managing User Permissions screen on Jitra staging

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Reviewing the Result

Confirm the saved or displayed information matches the intended Object, users, period, and Organization workflow.

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If the Issue Continues

Review required fields, access permissions, available data, and Organization limits. Contact an Organization administrator or Jitra support when the required control is unavailable.